Passion Coach and Facilitator

Shilbee Dhalla-Kim coaches changemakers, entrepreneurs, and community builders in moving from confusion to clarity, from being stuck to action and from status quo to change. She has coached changemakers at organizations including Innoweave, Social Innovation Canada, and the United Nations Association in Canada, and has facilitated workshops for organizations such as Cossette, Accelerate Her Future, and the Kingston Economic Development Corporation. She is also an instructor at McMaster University.

She uses anti-oppressive, intersectional approaches to help people and organizations understand their power, agency and privileges within the context of structural, interpersonal, and internalized barriers. With over a decade of professional experience in the social innovation ecosystem, Shilbee coaches clients in clarifying values, leadership approaches, and innovative business models that align with their values.

She has previously served as the social enterprise manager at the Native Women’s Resource Centre of Toronto, manager at the Centre for Social Innovation in Regent Park, and workstream manager of Entrepreneurship Policy at the Brookfield Institute for Innovation + Entrepreneurship.

Expert Coach and Facilitator

Karla Smith is a Personal Transformational Coach, Speaker, Writer, and Self-Love Expert dedicated to showing people how to courageously choose self-love so they can live a life of their own creation.

She has a degree in psychology from York University and has her certification as a life-skills coach from George Brown College. For more than a decade, Karla has impacted hundreds of lives in her private practice, as a facilitator for various in-person and online groups, coaching from the stage, and leading and guest speaking at numerous workshops and retreats.
She believes that we are all capable and equipped to love ourselves deeply and when we make that choice we become better team players, able to build strong connections, communicate effectively and openly, while valuing ourselves and our team members.

Karla is a brilliant problem solver and deep thinker who offers a unique opportunity for groups to elevate personally, as well as, professionally. Her optimistic, uplifting perspective to life propels participants to take the inspired actions they need to deepen team relationships and grow as people.

Senior Virtual Event Producer and Facilitator

Laura’s mission is to create conversations that transcend differences and spark change. As a facilitator and meeting designer, Laura combines principles of participatory management with the power of technology to create virtual spaces that connect people and promote dialogue. She is an early adopter of Zoom video conferencing, which is her preferred platform for facilitating webinars, meetings, round tables, consultations and training. Laura also facilitates using a number of asynchronous online tools, and she is constantly on the lookout for new technology that will meet our clients’ needs.

Laura’s specialty is integrative thinking: she works with clients, both one-on-one and in groups, to problem-solve, generate big ideas, and act on them. Prior to joining Neolé, she was a location-independent communications consultant, doing the “digital nomad” thing long before it was fashionable! She has a Bachelor of Business Management and is a 2015 Fellow of the School for Social Entrepreneurs. Most recently, Laura has been honing her facilitation skills through courses on Group Facilitation Methods and Transformational Strategies with ICA Associates.

Storytelling and Persuasive Communications Coach and Trainer

Marsha Shandur (of Yes Yes Marsha) is a Storytelling and Persuasive Communications Coach and Trainer. She has taught thousands of individuals and groups of executives, entrepreneurs and professionals across Canada, the US and the UK, including speaking at World Domination Summit in Portland, at Women’s Executive Network events in Vancouver, Calgary and Toronto and working with clients like Meta (Facebook), RBC, Loblaw Companies Inc, HelloFresh and Shopify. She is the host, organizer and storytelling coach for True Stories Told Live, Toronto’’s largest storytelling show.

Before launching her career as a Storytelling and Persuasive Communications Coach, Marsha spent 15 years working as a Radio DJ, where she gained a powerful understanding of how to tell stories in a way that fosters connection, trust, engagement and loyalty. Her work has been featured in Forbes, BBC, CBC, the Toronto Star and Mashable.

Neolé is the key local partner for Stormz in all of Canada.

With our Stormz expertise we are able to use the best digital technology to facilitate efficient collaborative workshops. Stormz maximizes the potential for engagement across regions and time zones as well as in live meetings with hundreds of participants. Participants can work on the same challenge in real time or over time, to contribute and capture their thinking.

Stormz operates on the cloud or on a local server (if security of data is a concern). With Stormz we are able to eliminate the need for Post-it Notes™ and flip chart paper. We facilitate collaboration, diverse input and decision making in real time and provide immediate reports at the press of a button.
Companies that use Stormz include BNP Paribas, Alcatel-Lucent, AF2R La Mondiale, College La Cite, and many more.

At Neolé, we’re proud to partner with Pro.Play, a methodology that takes play-based learning to a whole new level. While role-playing and simulation tools have long been used in professional settings, Pro.Play reimagines this practice through the power of storytelling, creativity, and tangible interaction.

Using the official PLAYMOBIL pro Kit, participants explore real-world challenges in a safe, third-person way—literally building and reshaping models that represent people, systems, and ideas. This hands-on approach allows teams to visualize dynamics, test new strategies, and uncover insights that traditional discussions often miss.

By blending the lightness of play with the depth of reflection, Pro.Play helps individuals and organizations learn, adapt, and innovate—faster and more effectively.

Neolé co-founded FliP University: Flipping online learning on its head with carefully curated online courses that are best taken with your team.

We’ve taken the best of what in-person workshops offer and put it online. FliP U content is thoroughly modern, pracademic (practical and grounded in academic research), sassy and transformative. We deliver life-changing courses, game-changing knowledge, and career-changing skills.