Join the team

Neolé is the only meeting design, event production, and facilitation company that customizes virtual , hybrid and onsite solutions, so that forward-thinking leaders get outstanding results from meetings, whether for eight or 800 people. We are a small team of professional planners, virtual event producers, project managers and strategic facilitators and we work with each unique client to design and manage seamless virtual events by combining creative thinking techniques and processes with innovative technology.

We are a Canadian company, and have had the pleasure of working with clients all over the world to plan and produce engaging virtual, hybrid and in-person events and meetings. Long before the pandemic, we’ve been helping clients take in-person meetings online.

These are the values our team believes in and holds close to our heart:

Better Together

Harness the brilliance of every participant through our leading edge approach to meeting design and facilitation. Whether meeting virtually or in person, you are bigger than the sum of your parts.

Human Connection

By putting participants first, we create space for authentic interactions, deep conversations and real human connection, whether we are facilitating virtually or in-person.

Inclusive

Recognizing that we all have different styles of participation and face a spectrum of challenges to accessing virtual meetings, Neolé incorporates technology and facilitation techniques that level the playing field for everyone.

Technology Forward

We maximize user-friendly technology for engagement and collaboration, ensuring that your meetings and events are highly productive, enjoyable, and stress-free.

Unconventional

By staying a step ahead of industry norms, we set new trends in meeting design and facilitation.

Our own team members have described our company culture as follows:

Strong Work Ethics
We have strong work ethics, and are always striving to improve the services we provide. We are always ready to hit the ground running, can be independent, but we also are cooperative and have strong respect for values/concepts like: accessibility, feminism, social justice, compassion, empathy, equality.
Looking to the Future
We never settle...there are always opportunities for improvement, to do something better. We are experimenters and risk-takers. We seek out what comes next - new technology and new opportunities.
Support
We are supportive of each other and very close-knit despite being remote. We give credit where credit is due and celebrate individual and team achievements, related to work and personal. We deeply care about everyone's well-being within the team. We champion each other.
Previous
Next

Positions

There are no current openings available, please sign up for our newsletter to be the first to hear about new opportunities.

We are looking for an experienced Managing Director to take our company to the next level of excellence in terms of business operations, financial growth, people and new product development.

 

The ideal candidate will be an experienced strategist and an appreciative leader able to steer the company to the most sustainable direction (sustainability in terms of people, profit and impact) while also refining its vision, mission and long term goals.

 

This is a remote subcontractor position.
Location: Flexible within Ontario, Canada.
Work hours: 30 to 40hrs/week. The exact hours will be negotiated depending on the strengths and interests of the chosen candidate.
Compensation range: CAD$72,000 to $86,000 (depending on the hours, strengths and expertise of the chosen candidate) plus flexible vacation time (to be negotiated), optional benefits and a yearly bonus that is dependent on the company’s profitability.

 

The position will remain open until the ideal candidate is found.

Areas of responsibility

Strategic Direction

Working with the CEO and team, develop a strategic business plan that ensures activities undertaken support the ongoing growth and sustainability of the company.

 

Operational Planning and HR Management

Direct the company’s operations and give strategic guidance and direction to the team to ensure that the company achieves its goal of sustainability.

 

Ensure the company’s organizational structure, processes, people requirements, resources and work are properly managed and distributed.

 

Oversee the ongoing development and implementation of systems, policies and procedures to ensure that the company operates as efficiently as possible.

 

Develop and maintain Total Quality Management systems throughout the company to ensure that the best possible products and services are provided to customers.

 

Talent recruitment and retention is critical for any company’s success. Attracting, onboarding, and developing new team members might become a key responsibility to ensure the company’s mission and objectives can be achieved.

 

Complete quarterly reviews with each team member taking a strengths-based approach and help manage personnel files.

 

Work with our Chief Financial Officer to prepare an annual financial budget (including updating revenue targets), and monitor progress against the budget to ensure that the company attains its objectives as cost-effectively and efficiently as possible.

 

Explore other revenue generating opportunities including the application for funding (e.g., grants, government funding, and incentives to name a few examples).

 

Help develop and maintain research and development programs to ensure that the company remains at the forefront in the industry, applies the most cost-effective methods and approaches, provides leading-edge products and services and retains its competitive edge.

 

Marketing and Stakeholder Relations

Spearhead the improvement of our existing marketing and public relations strategy to promote the products, services and image of the company in the wider community.

 

Establish and maintain effective formal and informal links with major customers, relevant government departments and agencies, local authorities, key decision-makers and other stakeholders generally, to exchange information and views and to ensure that the company is providing the appropriate range and quality of services.

 

Represent the company in negotiations with customers, suppliers, government departments and other key contacts as needed to secure for it the most effective contract terms.

 

Miscellaneous Responsibilities

Identify gaps and carry out other management and director-level responsibilities as needed to support the existing operations while maximizing opportunities for growth.

 

Willing to take initiative and jump in to support the team when needed.

Qualifications

    • At least 5 years’ senior level experience managing people and resources
    • Graduate level degree, preferably in business or an equivalent amount of experience
    • An understanding of financial management and wider management principles and techniques
    • Change management experience
    • Experience, enthusiasm and interest in working in a start-up environment and helping us reach the next level
    • Excellent organizational skills, detail oriented and dedication to continuous improvement
    • Excellent strategic thinking, analytical and creative problem-solving skills
    • Excellent written and verbal communication skills
    • Deep understanding of appreciative inquiry, positive psychology, solution-focused coaching and/or similar approaches to leadership, communications and interpersonal relationships
    • Excellent relationship track record as demonstrated by personal references (including at least one past employer and one subordinate)
    • Experience collaborating with remote teams
    • Experience researching and writing funding applications
    • Experience in the facilitation/events/meeting industry would be an asset

How to Apply

Our hiring process will include a three-stage process:

 

Stage 1: Submit an updated CV along with a “Future Gratitude Letter”

A Future Gratitude Letter, is a letter written in first person from the point of view of your future self: Imagine that you have been in this position for a full year and you are writing a letter of gratitude dedicated to the whole Neolé team, its partners, clients, as well as the people who support you at a personal level. In this letter you are encouraged to list the things you appreciate most about your role, the team, and the impact that this position has had on your own life and career aspirations.

 

Please send your CV and “Future Gratitude Letter” to info@neole.ca

 

Stage 2: Two-way Interview

Only those invited to an interview will be contacted.
A two-way interview allows the candidate to plan and ask questions in order to inform their own decision as to whether this position is a good fit for them.

 

Stage 3: Final Interview with the whole team

Only two or three candidates will be invited to Stage 3 for a final interview

Paid internship opportunity for Inuit and Inuvialuit youth, ages 18-30 Neolé is a Canadian company that designs, produces and facilitates virtual meetings. We use video conferencing and other technology to bring people together to talk, learn and collaborate. 
 
To support our virtual projects in the North, we are hiring an intern. During this internship, interns will learn:
 
    • How to facilitate virtual meetings
    • Two software products that we use in virtual meetings
    • Backend support skills for Zoom meetings and webinars
Our team is entirely remote, meaning that the intern can work remotely from wherever they are.
 
This paid internship is for 50 hours and has a flexible work schedule. The internship may grow into part-time positions with Neolé, for the right person.
 
Open to Canadian Residents only.
 
Interested Inuit and Inuvialuit youth can message Laura Bowley at
laura@neole.ca or connect with Neolé on our Facebook page.

Project Manager and Event Producer

We are looking for an experienced and nimble Project Manager and Event Producer to help support our growing company to continue to manage high-quality, seamless, stress-free projects for our clients.

The Project Manager and Event Producer is an experienced event and project manager, with exceptional client relationship management and organizational skills. We are looking for someone who loves the satisfaction of leading a project from start to finish (and all the logistics), is detail-oriented, and works well (and calmly) under pressure. Our ideal candidate brings creativity, positivity and professionalism in all that they do, is a team player and is comfortable with new technology, change and ambiguity.

As a company, we are looking to the future, and our business is likely to pivot and change considerably. The right person for this position is excited about being part of this journey and growing with the company!

Areas of Responsibility

Project and event management

    • Oversees logistical planning and implementation of Neolé’s clients’ projects (e.g., virtual, in-person and hybrid events, team retreats, team development projects)
    • Acts as the lead on all aspects of a portfolio of client projects
    • Advises the client on agenda design and when and how to incorporate interactive elements
    • Responsible for managing the workflow and planning, including the identification of other resource needs for the project (e.g., what other team members are needed)
    • Overseeing the negotiation of simultaneous interpretation, closed captioning and other relevant service and equipment/software contracts
    • Effectively manages communication and expectations with each client
    • Assists with drafting proposals and service agreements with clients
    • May be responsible for setting up platforms, or will work with other team members to design and set these up
    • Troubleshoots challenges (technical, logistical, etc.) throughout the project
      Delegates tasks to other team members (e.g., creating slides, assigning tech support)
    • Leads the management of each project budget and other resources, ensuring adherence to financial controls as well as organizational policies and procedures
    • Depending on the nature of the project, may be responsible for event facilitation
    • Depending on the project size, may be responsible for providing technical support and other administrative tasks
    • Uses an Appreciative Inquiry approach to debrief with clients after the project is completed.

Research and Development

    • Researches and seeks opportunities to partner with individuals, groups and organizations using state-of-the-art or innovative audio-visual tools for both: virtual and hybrid live performances and events
    • Keeps abreast of the meeting and events market for what others are doing and succeeding at, especially vis-a-vis hybrid and virtual events
    • Investigates how we could use new technology, platforms and tools to support Neolé’s success
    • Other research and development to support productized services.

Continuous Improvement and Business Growth

    • Helps to identify process improvement opportunities and practical ways to improve client relations and project management
    • Identifies and initiates opportunities that support Neolé’s growth and sustainability
    • Proactively initiates team meetings or other measures to identify and/or address challenges or opportunities
    • Supports business development and the identification of and implementation of business priorities
    • Builds and maintains close working relationships with Neolé’s clients, team members and associates to facilitate smooth coordination and planning processes
    • Builds and maintains strong relationships with current and potential clients, identifying new opportunities as they arise
    • Supports proposal development and contracting with clients, as needed

Other Miscellaneous

    • Provides input and support to communications and marketing
    • Willing to take initiative and jump in to support the team when needed
    • Celebrates success and acknowledging the team’s accomplishments

Qualifications

    • Significant project management experience, including leading virtual events
    • Degree or diploma in project or event management or an equivalent amount of experience
    • Excellent demonstrated organizational skills, attention to detail and dedication to continuous improvement
    • Strong personable and friendly professional-level written and verbal communication skills in English
    • Experience working with virtual meeting/event platforms and a curiosity and comfort with technology and new tools
    • Experience and/or interest in learning facilitation methodologies such as Creative Problem Solving, Appreciative Inquiry and Solution Focused Conversations
    • Experience and/or enthusiasm for working in a start-up environment
      An understanding of financial and project management and wider management principles, tools and techniques
    • Strong intercultural communication and interpersonal skills and a commitment to equity, diversity and inclusion
      Ability to work with a fast-paced team, be flexible, work independently, and be a creative problem solver
    • Fluency in French and/or an Indigenous language in Canada would be an asset
    • Experience working on a remote team would be an asset

What we offer

The salary range for this fully remote position is 55-60K annually, depending on professional experience and work schedule arrangement (30-35 hrs/week), with a real possibility of a salary increase within the next two years. We offer a flexible schedule, comprehensive health benefits and a generous leave package that includes 4 weeks of paid vacation (plus one over the winter holidays). We have a wonderful small, feminist team and while we are growing, we function, change and innovate like a start-up. We have a people-first work culture and we value providing growth opportunities for team members to try new things, learn and develop their skills.

Our own team members have described our company culture as follows:

    • Warm, friendly and conducive to growth.
    • Everyone works together and has each other’s backs and wants to see the team succeed as a whole.
    • Our company culture not only supports risk-taking and experimentation but it encourages it. There is a lot of trust and autonomy. We also expect that other team members are reliable, trustworthy and resourceful. We deeply care about everyone’s well-being within the team. We have strong work ethics, and are always striving to improve the services we provide. I’d say that someone is a good fit if they are ready to hit the ground running, are independent, but also cooperative and that they have a strong respect for values/concepts like: accessibility, feminism, social justice, compasion, empathy, equality.
    • We’re successful when our clients are successful. We want every client event to exceed expectations.
    • We are resourceful. We help clients find solutions they didn’t know were possible
    • We are experimenters and risk-takers. We don’t wait to have all the answers before we jump in.
    • We’re passionate about what we do.
    • We are supportive of each other and very close-knit despite being remote.
    • We respect each other’s needs and boundaries. We’re supportive of each person’s well-being.
    • We give credit where credit is due and celebrate individual and team achievements, related to work and personal. We champion each other.
    • We have a high degree of trust and expect honesty in return.
    • We operate (and sometimes thrive!) in a fast-paced environment.
    • No two days are the same.

How to Apply

We encourage all qualified applications, especially from women, persons with disabilities, BIPOC (Black, Indigenous and People of Colour) candidates, and people of all sexual orientations and gender identities.

Applications are due by January 4th, 2022.

Our hiring process will include a four-stage process. Should you require any accommodations at any stage of this recruitment process, please let us know!

Stage 1: Submit an updated CV along with a “Future Gratitude Letter”

A Future Gratitude Letter, is a letter written in first person from the point of view of your future self: Imagine that you have been in this position for a full year and you are writing a letter of gratitude dedicated to the whole Neolé team, its partners, clients, as well as the people who support you at a personal level. In this letter you are encouraged to list the things you appreciate most about your role, the team, and the impact that this position has had on your own life and career aspirations.

Please send your CV and “Future Gratitude Letter” (no more than 1.5 pages) to the Managing Director at sophia@neole.ca with the subject line “Application: Project Manager and Event Producer”

Stage 2: Two-way Interview

Only those invited to interview will be contacted. During the virtual interview, we will ask questions to get to know you better, to understand how you problem-solve, and to learn about your past experience and interests. We encourage those invited to interview to plan and ask questions in order to inform their own decision as to whether this position is a good fit.

Stage 3: Take-home Assignment

Selected candidates who proceed to this stage of the recruitment process will be asked to submit a short assignment. This will be shared in an email and candidates will have four days to complete the assignment. We will review and score these, along with the two-way interviews, and invite shortlisted candidates to the final stage of the selection process.

Stage 4: Final Interview with the Leadership Team

Only one or two candidates will be invited to a final interview with the broader Leadership Team. This will be a scenario-based interview to assess how you would manage certain work situations.

Want to know how to make virtual, hybrid and in-person meetings
stress-free, engaging, productive and fun?

Sign up for our newsletter!

CONTACT US

Tel. 416-659-9534
info@neole.ca

BOOK A
30 MIN CALL

Do you have any questions
about what we can do for you?
Just want to say “Hello”?

Sol Santos-Pyne Chief Innovator and Prototype Evaluator. He is always ready to help design, paint, cut and install. Sol will show you what’s possible and will also try the impossible. He is the bravest monkey of all.

Ayla Larzabal Zavitz Artist-in-Residence and Director of the Safety Patrol. She makes sure that everyone is following the rules and having fun at the same time. She is the time-keeper and turn-taking monitor. She helps paint the wood for the monkey bars and will give you great advice on the best accessories.

Beto Santos-Pyne Video Producer and Editor as well as a Reliable Helper during heavy installations. When he is not building intricate systems in Minecraft he is the top ranking swinger on the monkey bars. 

Mateo Larzabal Zavitz is our Media Relations Expert and Installation Helper. Mateo knows what’s cool and what’s not cool. He helps us maintain a realistic outlook on the world and stay up to date on the latest movies and video games.

Matias Larzabal Designer and Lead Installer. Matias has more than 20 years of experience working in construction, 14 years of experience as a dad, 11 years of experience as an uncle, 10 years as a helpful Canadian neighbour and handy-man, and a lifetime of experience as a monkey. Matias is also an artist with a unique upbringing. You can learn more about him and his art on his gallery.

Ginny Santos Monkey Supervisor, Visionary and Managing Director. Ginny is a nutrition coach and entrepreneur who is always looking for ways of involving children in creative thinking and problem solving. You can learn more about Ginny’s other work on NeOle Coaching.